Project Overview
Staff and field-team managers in regular contact with public institutions and senior stakeholders needed a shared approach to protocol communication suited to the organisation’s working conditions.
MC’s Role
Needs analysis, design and in-person delivery of tailored protocol communication training.
Scope Of Responsibility
- Training needs analysis
- Design of the tailored programme and session structure
- Development of protocol communication content
- Preparation of the training presentation and trainer notes
- Delivery of the training in two sessions
Project Scale
≈30participants
A tailored three-hour training programme was delivered in two sessions to approximately 30 participants.
